Mobile Wireless Technician, Pentagon On-site

At InterImage, our success is based on creating an environment in which both our employees and customers thrive. Our first goal at InterImage is to create a business that's a great place to work. With this foundation in place, we have been able to construct a high-performance company committed to delivering superior outcomes for our employees, our customers and the country.

InterImage is looking for talented Mobile Wireless Technician to work on-site at the Pentagon. The ideal candidate will be responsible for providing helpdesk support for mobile devices. This position will also provide minor configuration and troubleshooting for Wi-Fi and LAN networks, technical consulting support, and user assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

• Provides technical support for a fleet of iPads and other mobile devices.
• Provides support for CISCO VoIP phones.
• Supports devices on the LAN and wireless networks.
• Provides system upgrades for mobile devices.
• Configures networks for certain sets.
• Troubleshoots iOS and Android devices for staff.
• Configures mobile applications.
• Replaces mobile devices and assists users with setup.
• Configures, updates, and downloads device software including zoom, web browsers, and other apps.

EDUCATION / EXPERIENCE

Bachelor's degree and a minimum of five (5) years’ relevant experience, or equivalent combination of education / experience.

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

• Expert knowledge of multiple system environments including networks.
• Must have exceptional communication skills with the ability to quickly grasp and adapt to new concepts, technologies and environments.
• Thorough understanding of routing and switching concepts along with a deep understanding in Windows Lan based technologies.
• Ability to administer highly reliable systems solutions for delivering required business capabilities.
• Strong analytical and problem-solving skills.
• Ability to effectively utilize available tools and resources to resolve issues.
• Excellent verbal and written communication skills.
• Excellent customer service and relationship building skills.
• Ability to work effectively in self-directed manner.
• Ability to work effectively both individually and in a team environment.

REASONING ABILITY

Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations

Must be US Citizen and hold an Active SECRET security clearance.

InterImage is an Equal Employment Opportunity Employer M/F/D/V.